Privacy Policy
Who are we?
We are Quarrybank Boutique Bathrooms and can be contacted using the details below:
Email: info@quarrybankboutiquebathrooms.com
Telephone: 01625 462927
Address: 19 Grove Street, Wilmslow, SK9 1DU
Our Data Protection Officer
Name: Koralia Hulme
Email: koralia@quarrybankboutique.com
Telephone: 016125 462927
Address: 19 Grove Street, Wilmslow, SK9 1DU
Why do we collect and use your personal information?
- Provide bathroom design, supply and installation services
- Prepare quotations and process orders
- Arrange surveys, deliveries and installations
- Communicate with you regarding your project
- Maintain accurate business records
What is our lawful basis for handling your personal information?
Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis to process your personal information. The lawful bases we rely upon are:
Contract
To take steps at your request prior to entering into a contract and to perform our obligations once a contract is in place.
Legal obligation
Where we are required to share personal information with regulatory authorities or law enforcement agencies.
Legitimate interests
- To send marketing communications about similar products and services
- To manage and improve our business operations
- To share information with professional advisers
- In the event of a merger, acquisition or business transfer
What happens if I do not provide my personal information
We require certain personal information in order to provide our bathroom design, supply and installation services.
If you do not provide this information, we may be unable to:
- Prepare quotations
- Process your order
- Deliver or install products
- Provide aftercare or warranty support
What are your rights in relation to your personal information
Under data protection law, you have the following rights:
Right to access
You may request a copy of the personal information we hold about you.
Right to rectification
You may request correction of inaccurate or incomplete data.
Right to erasure
You may request deletion of your personal information.
Please note this cannot be done while we are actively providing services to you.
Right to restrict processing
You may request that we limit how your data is used.
Right to object
You may object to the processing of your personal information at any time.
Right to data portability
You may request your data in a commonly used electronic format such as Word or Excel.
Right to withdraw consent
Where processing is based on consent, you may withdraw that consent at any time.
How can I exercise my rights?
How do I lodge a complaint?
If you are unhappy with how we use your personal information, you may contact us directly using the contact details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection regulator.
Website: https://ico.org.uk/concerns/
Telephone: 0303 123 1113